FER STRUMENTI Srl has made Quality one of its strategic objectives, in order to guarantee the full satisfaction of the Customer’s needs, of his expectations and of the current Directives about the design, production and marketing of systems and analyzers of gas and after-sales assistance.
In order to guarantee the maximum effectiveness of the Quality Management System, great attention is paid by the Company to the pursuit of the maximum diffusion of the Quality policy within the Company, to ensure that its knowledge by of all company levels can facilitate the application and development of the Quality Management System itself and the achievement of the Quality objectives set by FER Strumenti.
In addition to the constant training of staff through meetings, during which the Company’s intentions are illustrated and the important role that all personnel have is underlined, the policy declaration of the company has been widely distributed.
Moreover, even during the daily work activities (which include audits and control activity), the Company is constantly committed to further sensitizing its human resources on the Quality objective through their direct involvement.
The results of audits, of reports on customer satisfaction, on product and service quality are subject to continuous analysis and improvement.
To strive to achieve the objectives, the Management has decided to adopt a Management System for Company Quality in compliance with UNI EN ISO 9001/2008 Standard in 2013, which is recently been updated to new ISO 9001/2015.
In order to meet the requirements of the UNI EN ISO 9001/2015 Standard, the criteria of UNI EN ISO 9000/2005 and UNI EN ISO 9004/2009 guidelines have been taken into consideration.
Products that fall under Directive 94/9/EC (ATEX) are manufactured accordingly.
The Quality Manager is responsible for the management of the Quality Management System and has the authority necessary to ensure that the System is understood and applied throughout the Organization, taking all the necessary measures to guarantee the quality of the product and service.
Seregno, 02/01/2019
Sole administrator
Rinaldo Piva
